Customer Service
Welcome to Altawakal Electric Store! We take pride in delivering exceptional customer service to ensure a smooth and hassle-free shopping experience. Below, you’ll find details on how we can assist you and the various support options available.
1. Knowledgeable Support Team
Our friendly and expert customer support team is here to assist you with:
✔ Product recommendations
✔ Order inquiries
✔ Technical support
✔ General questions & concerns
2. Contact Options
We offer multiple ways for you to reach us conveniently:
📧 Email: For general inquiries, assistance, or feedback, email us at support@altawakalelectricstore.com.
📞 Phone: Speak with our team directly at +923245244199 (Customer support hours: 12 PM – 5 PM).
💬 WhatsApp: Need quick assistance? Message us on WhatsApp: +923245244199.
3. Prompt Responses
We value your time and strive to respond to all inquiries as quickly as possible via email, phone, or WhatsApp. Expect efficient and reliable support from our team.
4. Personalized Assistance
We recognize that every customer has unique needs. Whether you’re a first-time shopper or a returning customer, we ensure that our service is tailored to your preferences.
5. Product Recommendations
Not sure what to buy? Our team is happy to assist you with expert recommendations for:
🔹 Electrical appliances
🔹 Home & industrial electrical supplies
🔹 Wiring, lighting, and accessories
6. Order Tracking
Want to check the status of your order? We’ll provide real-time updates and tracking details so you can monitor your package’s progress.
7. Feedback & Suggestions
We value your opinions and ideas! If you have any feedback or suggestions for new products or improvements, we’d love to hear from you. Your input helps us enhance our service and offerings.
8. We’re Here to Help!
At Altawakal Electric Store, customer satisfaction is our priority. If you have any concerns, need help, or simply want to say hello, we’re always here for you.
Contact Us Anytime:
📧 Email: support@altawakalelectricstore.com
📞 Phone/WhatsApp: +923245244199
Thank you for choosing Altawakal Electric Store! We look forward to serving you.
Happy Shopping! ⚡
